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Incoming Call Tools

Last Updated: 22 October, 2025

Announcements

Sometimes you might want to simply playback an audio in your call flow. For...

Last Updated: 22 October, 2025

Caller ID Lookup

Many times, the incoming call may not have CID name information. If you are...

Last Updated: 22 October, 2025

Caller ID Modifier

For standard procedures or verification, you might want to modify the Caller ID of...

Last Updated: 22 October, 2025

IVR

One of the most essential features in a PBX system is the automated attendant...

Last Updated: 22 October, 2025

IVR Stats and IVR-Based Surveys

If you want to measure which are the most popular options in an IVR...

Last Updated: 22 October, 2025

Languages

Multiple businesses nowadays tend to their customers in multiple languages. It is important we...

Last Updated: 22 October, 2025

Night Mode

You might want to change the destination for incoming calls on command. For this,...

Last Updated: 22 October, 2025

Time Groups and Time Conditions

Businesses will tend to incoming calls within certain hours, or some will do a...