Welcome to our Knowledge Base

Last Updated: 29 October, 2025

Activation

Last Updated: 29 October, 2025

Extensions 

It is possible to change the configuration of an extension after synchronizing, for this...

Last Updated: 29 October, 2025

Flag Profiles 

The Flag is used to categorize the recording. You can create multiple Flag profiles...

Last Updated: 29 October, 2025

Synchronization 

Now synchronize the extension, the demo just synchronizes 8 extensions, you can select the...

Last Updated: 29 October, 2025

Teams 

It is possible to group extensions in Teams and each Team will have associated...

Last Updated: 29 October, 2025

User Profiles 

Sonata Recordings allows us to create users with different types of privileges, to create...

Last Updated: 29 October, 2025

Users 

Sonata Recordings allows us to create users with different types of privileges, to create...