Welcome to our Knowledge Base

Last Updated: 3 November, 2025

Agent Console 

When a user registers to the app as an agent, the following screen will...

Last Updated: 3 November, 2025

General Settings 

For the campaigns to run at the correct time and the reports to have...

Last Updated: 3 November, 2025

ICE Servers 

Sonata Dialer incorporates a Softphone integrated in the Agent console, this softphone uses WebRTC...

Last Updated: 3 November, 2025

PBX Settings 

Although these parameters are configured when installing the App, it is possible to modify...

Last Updated: 24 November, 2025

Settings

In Settings we are going to configure the Time Zone, Ice Server and PBX...

Last Updated: 3 November, 2025

Technical Specifications 

Name  Sonata Dialer  Version  4.0.0-1  OS  Linux Debian 11  Compatibility  VitalPBX 4.x  Database  MariaDB...